Generally, fake accounts like this will appear on social media such as Twitter. When a user makes a tweet containing a complaint or question about the bank, the account will quickly reply to the user’s tweet.
Perpetrators will pretend to help users by asking customers to fill out an online form. In this case, users should be wary because CS bank never asks for personal data for online checking.
According to the official Kemenkominfo Instagram account, the following are the characteristics of a fake bank account that users must recognize:
– Account username is similar to a real bank account, so it can deceive users
– Respond to comments or messages quickly using bots